There are hotels of various styles in Japan, and a new style hotel called “Henn na hotel” （変なホテル） appeared. “Henn na hotel” means a strange hotel in Japan, but the name “robot hotel” is appropriate.
There are various types of hotels such as ryokan(traditional Japanese inn), business hotel, love hotel, Airbnb, capsule hotel, but “Henn na hotel” aim to improve productivity, automate business such as robotic service etc.
For the guests, it is possible to have a futuristic and new experience of having the robot attend customers
The robot checks in and checks out in multiple languages. If you ask questions you do not understand, the robot will answer.
Of course, if you have any troubles, you can also have them deal with human staff
A room of “Henn na hotel” in Hamamatsucho, close to a business hotel.
“Huis Ten Bosch”, a theme park in Nagasaki Prefecture, has more robots working, and higher entertaining.
As of 2017.8, 27 types, 233 robots, and seven human staff are working for 144 guest room.
There are cloak robot, robot bar, check-in by face authentication (keyless), robot stage show and so on.